Privacy Policy

Last Updated January 23, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope

This Privacy Policy applies to all activities on the woolandjoy.com website (hereinafter referred to as the “Website”).

2. Information Collection

We collect user information, including but not limited to: name, email address, phone number, etc. This information is collected through registration, order processing, surveys, etc. Your personal information will only be used for the following purposes:

– Processing your orders and delivering goods;
– Sending you order and transaction notifications;
– Providing customer support and resolving issues;
– Customizing your shopping experience;
– Sending you marketing materials (only with your consent).

3. Information Sharing and Disclosure

We promise not to sell your personal information to third parties. However, we may share or disclose your information in the following circumstances:

– To fulfill the functionality of the website, such as payment and logistics, we may need to share necessary information with relevant partners;
– We may disclose your personal information as required by law and regulations.

4. Information Storage and Protection

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use encryption technology to protect your sensitive information and store your personal information in reliable database systems. We regularly back up data to ensure data integrity and recoverability.

5. User Rights

You have the right to access, correct, and delete your personal information. If you wish to access, correct, or delete your personal information, please contact our customer support. You can also choose to refuse to provide certain information or unsubscribe from our marketing materials.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect browsing behavior and other information to provide a better user experience and personalized services. You can manage or refuse cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party websites have their own privacy policies, and we cannot control or be responsible for their content and practices. Before accessing these links, please review the privacy policies of the respective websites.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on the website and reasonable notice will be given before they take effect.

9. Consultation and Complaints

If you have any questions or complaints about our Privacy Policy, please contact us at admin@woolandjoy.com. We will respond to your inquiries and resolve your complaints as soon as possible.

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